The experience of achieving your custom designed 'Exceptional Bathroom' 
is a simple joy!

melville-and-whitson-towel-rail-offer

Consideration

From the moment you call, our friendly and efficient office staff will put you at ease. We'll guide you through the process of getting to your new bathroom. We will listen to your general requirements and book in an appointment to suit you. You will be given a designated point of contact at this stage and we will happily answer any questions you have. 


Design

Our bathroom designer and estimator will call round to see you at your designated time. We'll listen to your full requirements and begin to formulate the plan for your exceptional bathroom. We can provide various brochures, samples and online links to give you the opportunity to pick out something that really sparkles for you! Once you've made your choice we will prepare a 3D design and no obligation quote based on your requirements. 


Installation

Our expert and experienced team will carry out your installation with a minimum of fuss and within an agreed timescale. The working area will be kept clean and tidy at all times and floor protection will be laid out to your front door. The installation will be fully managed with an emphasis on attention to detail. We will regularly keep you up to date throughout the process. A full Quality Control check will be carried out before handing over to you on completion. You wont pay a penny until you are 100% satisfied. 


What Our Customers Say...

"For health reasons, we decided to change our bathroom to a shower room.  We held discussions to arrive at a solution which suited our needs and minimum disruption to our daily life whilst the works were being carried out. The fitters arrived on-time and the new framework, tray and wet wall system were installed within the time scale (four days) set and the finished shower room handed back. The fitters were friendly and amenable and the whole process was conducted to our satisfaction.  Subsequent minor snags were dealt with promptly and efficiently."
— John Cory, Musselburgh
"I was delighted with the superb job Melville and Whitson did on my fabulous new bathroom. I had an idea of what I wanted and was taken through the different options with lots of good advice from the outset. And no hard sell. The guys kept to time and did a great job." 
Norman Laing, Dunbar
"Fantastic company, very professional but very friendly and the workmanship and care is excellent. I couldn’t have asked for more. The attention to detail is excellent."
— June Noble, Bonnyrigg
"I simply love our new bathroom. My list of wants was turned into a vision, and then a reality. I was gently (and patiently) guided through the whole process."
— Danielle Smith, Bathgate